Requesting items for loan
- from the online catalogue ESTER: you can order materials with the status “available”. Log in to your My ESTER account and choose the desired pick-up location. Once your order is ready, you will be notified by email.
- at service desks: submit a request form with the necessary details (call number, title, author, and for periodicals: year, issue number, and date), along with your name.
- by contacting:
- the Academic Library at +372 665 9431 or kojulaenutus@tlulib.ee
- the Study Centre at +372 640 9180 or opikeskus@tlulib.ee
Loan period
- Most items from our stacks and reading areas can be borrowed for up to 31 days. Study materials usually have a loan period of 14 days.
- Textbooks can be borrowed from the Study Centre for 62 or 31 days by TLU students, and for 31 days by other patrons. High-demand textbooks and other essential study materials, marked accordingly, are loaned to all patrons for 14 days. If there is no waiting list, the loan period for textbooks can be renewed up to 4 times.
- Patrons with a secondary education (whether completed or ongoing) can borrow items for 14 days. Items can be renewed up to two times as long as they are not on hold for any other patrons.
Renewing your loans
If no other patrons have placed a hold on your item, you can renew the loan
- in My ESTER
- at any of our library circulation desks
- at any of our self-service machines
- by contacting:
- the Academic Library at +372 665 9431 or kojulaenutus@tlulib.ee
- the Study Centre at +372 640 9180 or opikeskus@tlulib.ee
Placing a hold
You can place a hold on an item that has been loaned out or is currently in the new acquisitions display:
- at any of our library circulation desks
- by emailing kojulaenutus@tlulib.ee
- by filling out the form for placing a hold
When a book you have placed a hold on is ready for pickup, you will receive a notification via email. The book will be kept in your name in the smart locker or hold shelf for up to 5 days.
Returning books
You can return borrowed items
- at any of our library circulation desks
- at any of our self-service machines
- at the 24/7 self check-in machine
- through Solaris Omniva parcel machine (paid service)
To return borrowed items through Omniva’s parcel machine, please register your parcel using Omniva e-service or at the nearest parcel machine. Select Tallinna Solaris Keskuse pakiautomaat as the recipient address and Tallinn University Academic Library as the recipient name. Add 53 04 69 83 as the phone number and kojulaenutus@tlulib.ee as the email. To send your parcel, you have to pay the delivery fee either at the parcel machine or online, scan the barcode, set the parcel in the locker and press “Confirm” on the screen.
Please note that delivery may take a few days and we can only mark the book as returned once it has arrived.
Overdue fines:
- €0.03 per overdue day for items with a 31- or 62-day loan period
- €0.13 per overdue day for items with a 3- or 14-day loan period
You can pay overdue fine at the circulation desk or via bank transfer:
Payee: Academic Library of Tallinn University
International Bank Account Number (IBAN): EE071010002006943007 (SEB)
SEB Bank BIC (SWIFT Code): EEUHEE2X
Bank’s address: Tornimäe 2, Tallinn, Estonia
Explanation/note: your first and last name and “fine”
After completing the money transfer please send us the payment order in PDF to kojulaenutus@tlulib.ee or opikeskus@tlulib.ee e-mail.
Compensation for lost or damaged items:
To replace or recompense a lost item, turn to the Academic Library or Study Centre circulation desks. If there is also an overdue fine, this must be paid on top of the compensation.
Procedure for replacement and compensation of lost or damaged items HERE (only in Estonian).